SLEEKFENCE Frequently Asked Questions
Does it come in different sizes and can it be modified on-site?
Answer: All SLEEKFENCE panels are are stocked in heights of 46”, 69”, and 92”, but can be customized to any height you need. The entire system is modular and adjustable.
Standard heights: 46″, 69″, 92″.
Who designed it?
What is it made of?
Answer: SLEEKFENCE is made from 100% 6063-T6 Aluminum that is extremely resistant to bending, cracking, and denting, and is finished with a heavy-duty powder coating. Our powder coating is approved in accordance with Qualicoat Class 1 and GSB Florida 1. In addition, it has been tested and certified to be AAMA 2603 compliant by a third party testing laboratory. Jotun Facade is a Green Building Solution.
Where is your aluminum sourced? Will you be affected by the new tariffs?
Answer: Thank you for asking! This is a very important question and has the close attention of our leadership team as more details unfold.
SLEEKFENCE has a global supply chain, and source the various components for our fencing system from specialized partners that offer the very best quality available. For instance, the steel for our post bases and structural inserts is from America, the raw aluminum billet for our fence panels is from Dubai, and our powder coating is from Norway. While we are looking into sourcing raw materials domestically, it is critical to note that going this route may actually increase consumer pricing more than tariffs.
SLEEKFENCE’s top priorities are product quality, consumer pricing, and supply chain reliability. These 3 points override everything else. We do anticipate some element of price increase in the coming months but are 100% confident in our ability to continue to provide a premium product at a competitive price.
As it is with most industries, we are feeling our way through this time.
How long does it take to get it?
Answer: We take delivery as seriously as we take design. All orders of stocked items ship within 5 business days, and the transit time is typically 10-14 days. In most cases, you will receive your order in under 3 weeks. Please see our shipping information for more details.
What if my product is back-ordered?
Answer: Be sure to check the product page of the website for more information on this. Often the dates we are expecting to have stock will be right on there. Feel free to call our team at 1 855-875-0855 or email us at [email protected] and we will help you sort this out and provide you with some information.
Please note: It is very common to place a deposit to reserve materials that are currently in production. Please reach out to set this up.
How does shipping work?
Answer:
- Shipping to commercial locations is free if your order exceeds $4999.99.
- Residential orders under $2000 can be unloaded by hand If your order exceeds $2000.00 and you’d like the product shipped directly to your home there is a $1199.99 fee for residential unloading services.
- Please feel free to reach out to us if you are in a remote location.
- For more information, please view our Shipping Policy .
Can you help me find a contractor?
Answer: Yes, we can help you find a contractor; we may also have a SLEEKFENCE™ Trained Contractor in your area!
How do I become a contractor?
Answer: You can become a contractor by filling out this application.
Do you have any installation videos?
Answer: Yes we do! Please subscribe to our YouTube channel so you can stay updated on all of the latest material we put out!
Why do slats on some fence panels have slight differences in color tone?
Answer: There’s nothing wrong with the coating itself. The way it looks might be a bit different from one slat to another because of how the powder is put on during manufacturing. But don’t worry; we check each batch of the coating to make sure it’s the right thickness, sticks well, and dries properly. So, it meets our quality standards. Those small differences in how it looks on each slat make the whole fence look more natural.
What is the sound rating for a SLEEKFENCE aluminum privacy fence?
Answer:
Our SLEEKFENCE privacy fence design has a STC rating of 25. It acts as a reflective barrier, which means sound will bounce off the fence rather than go through it.
BAP Acoustics Ltd. | www.bapacoustics.com modelled its performance using specialized sound insulation prediction software, INSUL v9.0.
Assuming a surface mass density of approx. 7kg/m2 (1.4psf) – the estimated sound insulation performance of our SLEEKFENCE privacy panel is STC 25.
Compare this to Wood fencing at STC 23, or Vinyl fencing at STC 21.
Learn more about STC ratings here: https://en.wikipedia.org/wiki/Sound_transmission_class
Why is the new post base made of steel instead of aluminum?
Answer:
We can achieve significantly higher wind ratings with a steel post base, allowing our fence to be used in hurricane zones.
Click here to view our wind ratings table: https://sleekfence.com/project-application-chart-disclaimers-and-wind-ratings/